One of the worst habit phrases you could fall into…

“I’ll get back to you.”

This phrase most often is a “nice” substitute for:

• Hold on a second.
• This isn’t important to me right now.
• I’m too busy to make your priority my priority.

Now, I know you don’t mean it that way …but it can (and has) come across that way. We have all used this phrase multiple times in ministry with staff, volunteers, parents and students.

Whether you oversee a dozen people or hundreds, someone will always have a question for you to answer or a problem to solve. Here’s the ironic part, [Read more…]